Privacy

The short version: your calls never reach us. takeovr is bring-your-own-key software that runs on your machine and talks directly to the model provider you configured. We hold what is needed to sell you a licence and nothing else.

What never reaches us

• Call audio, from your microphone or from system loopback.
• Transcripts of anything said on a call.
• Screenshots, screen contents, or text extracted from them by OCR.
• Your prompts, or the model responses to them.
• Your API keys. These are stored encrypted by your operating system — DPAPI on Windows, Keychain on macOS — and sent only to the provider they belong to.

This is architectural rather than a promise: there is no takeovr server in the request path. Audio goes to your speech provider, prompts go to your model provider, and both bill you directly. We could not read any of it if we wanted to.

What we do hold

If you buy a licence, we store the record of that sale:

• Your email address — the licence key is signed against it and delivered to it.
• Your name, if you gave one at checkout.
• Which tier you bought, how many seats, and when the current period ends.
• Stripe customer and subscription identifiers, so renewals find the right licence.
• The licence keys we have issued you, so we can re-send one you lost rather than mint a duplicate.

Payment card details are handled entirely by Stripe and never touch our systems. Stripe acts as an independent controller for the payment itself; their privacy policy governs that part.

Diagnostic logs stay on your machine

The app writes a log file locally so a failed update or a rejected licence can be diagnosed. It records events, not content: what happened, to which subsystem, when, and how it failed — status codes, durations, byte counts, versions, tier names. Never anything from your microphone, your screen, your typing or the model. A scrubbing pass additionally strips credential-shaped strings and masks email addresses before anything is written.

These logs are not transmitted anywhere. They exist for you to send us if you ask for help, and that is an act you take deliberately.

Processors we use

• Stripe — payments and subscription billing.
• Resend — delivering licence keys by email.
• Vercel and Neon — hosting this site and the licence database.
• Cloudflare R2 — serving installers and update manifests. Downloads are logged at the level any web server logs a request.

How long we keep it

Licence records are kept while your subscription is active and for seven years afterwards, because tax and accounting rules in most jurisdictions require sales records to be retained roughly that long. Ask us to delete your account and we will remove everything that is not part of that obligation.

Your rights

Depending on where you live you may have rights to access, correct, export or delete the personal data we hold, and to object to processing. Email support@cueovr.com and we will action it within 30 days. Given the list above is short, this is usually a quick conversation.